Frequently Asked Questions

Find answers to common questions about our storage facility, rental process, and services.

Renting a storage unit is easy! You can reserve online through our website, call us at (405) 805-0783, or visit our facility during office hours. We'll help you choose the right size and complete the rental process.

We offer three convenient drive-up unit sizes: 5x10 (50 sq ft) for small apartments or seasonal items, 10x10 (100 sq ft) for 1-bedroom apartment contents, and 10x20 (200 sq ft) for larger households or vehicle storage. Check our Size Guide for detailed recommendations, or contact us for personalized assistance.

No! We offer month-to-month rentals with no long-term commitment required. You can rent for as long as you need and cancel with proper notice.

Deposit requirements may vary. Contact us for current rental terms and any applicable fees.

Tenants have 24/7 access to their storage units using their personal gate code. Our office is open Monday through Saturday for assistance.

When you rent a unit, you'll receive a personal access code for the gate. Simply enter your code to access the facility, then use your lock to open your individual unit.

Yes! Our facility features 24/7 video surveillance, secure perimeter fencing, controlled gate access with individual codes, and well-lit grounds for your safety and peace of mind.

Yes, you'll need to provide your own lock for your storage unit. We recommend a high-quality disc lock or cylinder lock for maximum security.

You can pay your rent online through our payment portal, by phone, or in person at our office. We accept major credit cards and other payment methods.

Rent is due on the same date each month based on your move-in date. We'll send reminders before your due date to help you stay current.

Late fees may apply after a grace period. If you're having trouble making a payment, please contact us as soon as possible to discuss your options.

Yes! You can set up automatic payments through our online portal to ensure you never miss a payment.

Most household items, furniture, boxes, seasonal decorations, business inventory, and vehicles (in appropriate units) are welcome. Prohibited items include hazardous materials, perishable goods, living things, and illegal items.

We strongly recommend insurance coverage for your stored belongings. Your homeowner's or renter's insurance may provide coverage, or you can purchase a storage protection plan.

Clean items before storing, use quality boxes and packing materials, disassemble large furniture when possible, and avoid storing anything perishable. Leave a small walkway in your unit for easy access.

Yes, we have units large enough to accommodate cars, trucks, boats, and RVs. Contact us for available sizes and pricing.

Simply provide notice before your next billing cycle, remove all your belongings, and return any access devices. Make sure your unit is empty and clean, then check out with our office.

Yes! If your needs change, we can help you transfer to a larger or smaller unit based on availability. Contact our office to arrange a transfer.

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